All products are final sale. Eau Parfum’s Exchange and Return policy has been in use since 2004. This allows Eau Parfum to ensure the quality of our products to our clientele.
Eau Parfum does not offer any exchange or reimbursements on any products including gift cards, hygiene and personal care items, as well as online purchases.

Online Web Purchases:

Please note, when purchasing online to review your order (i.e. product(s) chosen to purchase) and personal information (i.e. contact information, billing address, and mailing address, apartment/ suite number) before confirming your order.

For undelivered products due to wrong delivery address or change of address after delivery attempt could either:

Be delivered again with an additional delivery fee of $15.00 CAD.
or
Be picked up in Eau Parfum Carrefour Laval Boutique, Location: 3035 boul. Le Carrefour Laval suite R021 without any additional fees.
 
Terms and conditions

Please provide correct address details and contact information before confirming the purchase. 
For undelivered products due to wrong delivery address or change of address after delivery attempt could either: 

Be delivered again with an additional delivery fee of $15.00 CAD.

Or


Be picked up in Eau Parfum Carrefour Laval Boutique, Location: 3035 boul. Le Carrefour, suite R021, Laval QC without any additional fees.